Measuring the Return on Training (ROI)
Is your training delivering the intended results? We provide rigorous studies that measure the financial and non-financial impact of your training programmes, giving you the full picture of the value of your investment.
Why measure the return?
An ROI study is not just numbers; it is a strategic step towards identifying the real value added to your workforce.
Satisfaction and Benefit
Measuring participants' engagement with and enjoyment of the training experience.
Job Fit
Determining how closely the content relates to the employee's daily tasks and practical experience.
Impact in Practice
Measuring trainees' ability to translate knowledge into improved organisational performance.
The Metropolis Methodology (10 Steps)
A rigorous scientific model to ensure reliable results
Setting Objectives
Setting clear, SMART objectives that link training to organisational performance indicators.
Evaluation Plans
Determining the type and sources of data to be collected to ensure accuracy.
Data Collection (During)
Real-time monitoring of trainee performance and engagement during the programme.
Data Collection (After)
Assessing the impact of training on behaviour and results some time after the programme ends.
Statistical Isolation
Isolating the effect of training from other external factors to ensure credible results.
Money Transfer
Converting qualitative data (such as time saved) into monetary values.
Itemising Costs
Precise calculation of all direct and indirect costs of the training process.
Calculating Return (ROI)
Applying the formula: (net benefits / costs) × 100% to obtain the percentage.
Report and Results
Evaluating intangible factors and preparing the comprehensive final report for management.
Benefits of Measurement
- Spending efficiency: Ensuring that resources are invested only in worthwhile programmes.
- Strategic decision: Support management with real figures for HR decision-making.
- Identifying gaps: Identifying shortcomings early and setting remedial plans.
- Performance development: Focusing on the organisation's end results, not just the training activity.
Expert Recommendation
"Experts recommend assessing the impact and return on training on a Annual, to ensure continuous measurement of progress and to update performance standards in line with the organisation's evolving objectives."
Do you know the real value of your training?
Our consultants are ready to conduct a tailored study for your organisation. Contact us today to turn training data into decisions.